Contact information

Welcome to Jewellfad.com, your trusted online destination for beautiful Jewelry & Accessories. We are committed to helping you discover elegant, stylish, and affordable jewelry pieces for every occasion.

Whether you have a question about a product, need assistance with an order, want to know about shipping, or require help with returns and exchanges, our customer support team is here to assist you.

Get in Touch

We value every customer and aim to provide a smooth and enjoyable shopping experience. If you need any assistance, please contact us using the details below.

Website: Jewellfad.com

Email: jwellfad.business@gmail.com

Phone: 9875312932

Business Address:
Green Ridge Apartment, Flat-211
Badu Road, Near Abdalpur Tata Sumo Stand
City & District: Madhyamgram (M)
North 24 Parganas
West Bengal
Pin Code – 700155
India

Customer Support

Our customer support team is available to help with questions related to our Jewelry & Accessories collection.

You can contact us regarding:

Product information and availability
Order status and tracking
Payment-related questions
Cash on Delivery queries
Shipping information
Delivery-related concerns
Product exchanges
Return and refund queries
Damaged or incorrect products
Product care and usage information
General website assistance

When contacting us about an existing order, please provide your order number, registered mobile number, and a brief description of your concern. This will help us identify your order and provide faster assistance.

Product Assistance

Choosing the right jewelry can sometimes be difficult, especially when you are shopping online. If you need additional information about a product before placing your order, feel free to contact us.

Our team can assist with available product details, specifications, design-related information, and other relevant questions wherever possible.

We encourage customers to carefully review the product description, images, size information, material details, and other available specifications before placing an order.

Order Support

If you have already placed an order with Jewellfad.com and need assistance, please contact our support team with your order details.

For faster assistance, include:

Order Number: Your order reference number
Customer Name: Name used while placing the order
Registered Mobile: Mobile number associated with your order
Issue: A short description of your concern

Providing accurate information helps us process your request efficiently.

Shipping & Delivery Queries

If your order has been shipped and you need assistance regarding delivery, please contact our support team.

Depending on the nature of your request, we may ask for your order number, delivery details, or tracking information to verify the order and assist you appropriately.

Please make sure that your shipping address and contact number are accurate when placing an order. Incorrect or incomplete information may cause delivery delays.

Returns, Exchanges & Refunds

If you have a question regarding a return, exchange, or refund, please contact us with your order details.

Before sending any product back, we recommend contacting our customer support team and reviewing the applicable return and refund terms available on our website.

For damaged, defective, or incorrect products, customers may be requested to provide appropriate photographs or videos so that our team can review the issue.

Jewelry & Accessories Support

Jewelry requires proper care to maintain its appearance and finish. If you have questions about product handling, storage, cleaning, or general care, you can contact our support team.

We recommend storing jewelry carefully and following any specific care instructions provided with the product.

Business Enquiries

For business-related enquiries, partnerships, collaborations, or other professional matters concerning Jewellfad.com, please contact us through our official email address:

jwellfad.business@gmail.com

Please include a clear subject line and sufficient information about your enquiry so that our team can review your request appropriately.