Privacy policy
Effective Date: August 10, 2026
Website: jewellfad.com
Business Name: JewellFad
Business Category: Jewelry & Accessories
Email: jwellfad.business@gmail.com
Phone: 9875312932
Address: Green Ridge Apartment, Flat-211, Badu Road, Near Abdalpur Tata Sumo Stand, City & District: Madhyamgram (M), North 24 Parganas, West Bengal, India – 700155
At JewellFad, accessible through jewellfad.com, we respect your privacy and are committed to protecting the personal information you provide while using our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you browse our website, place an order, contact us, or otherwise interact with our services.
By accessing or using jewellfad.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.
1. Information We Collect
We may collect different types of information depending on how you interact with our website.
Personal Information
When you place an order, create an account, contact us, subscribe to communications, or otherwise provide information to us, we may collect details such as:
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Full name
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Billing address
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Shipping address
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Email address
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Mobile or telephone number
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Order details
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Product preferences
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Communication history
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Information you voluntarily provide through customer support
We only request information that is reasonably necessary to provide our products and services.
Payment Information
When you make a purchase, payment-related information may be processed through our third-party payment providers. Depending on the payment method, this may include transaction information, payment status, and other details required to process your payment.
We generally do not directly store complete debit card, credit card, banking passwords, UPI PINs, or other sensitive payment credentials on our own systems. Payment information may be handled by authorized payment service providers according to their own privacy and security practices.
Automatically Collected Information
When you visit jewellfad.com, certain technical information may automatically be collected, including:
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IP address
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Browser type
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Device type
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Operating system
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Approximate location information
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Pages visited
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Time spent on pages
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Referring website
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Date and time of access
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Website interaction information
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Cookies and similar technologies
This information helps us understand how visitors use our website and improve website performance and customer experience.
2. How We Use Your Information
JewellFad may use collected information for legitimate business and operational purposes, including:
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Processing and fulfilling your orders.
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Delivering purchased products to your shipping address.
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Confirming orders and payments.
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Communicating with you about your order.
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Responding to customer service requests.
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Managing returns, refunds, cancellations, and exchanges.
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Improving our products, website, services, and shopping experience.
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Detecting and preventing fraudulent or unauthorized transactions.
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Maintaining website security.
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Understanding customer preferences and shopping behavior.
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Sending promotional communications where permitted.
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Providing personalized content, offers, or advertisements.
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Maintaining business, accounting, tax, and transaction records.
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Complying with applicable legal and regulatory requirements.
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Resolving disputes and enforcing our terms and policies.
We do not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy without appropriate notice or, where required, consent.
3. Cookies and Similar Technologies
JewellFad may use cookies, pixels, tags, web beacons, and similar technologies to improve your experience.
Cookies may help us:
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Keep products in your shopping cart.
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Remember selected preferences.
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Maintain website functionality.
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Understand visitor behavior.
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Measure website performance.
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Analyze traffic.
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Improve navigation.
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Support marketing and advertising activities.
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Provide relevant promotional content.
Some cookies are essential for the website to operate properly, while others help us analyze or personalize your experience.
You can adjust cookie settings through your browser or device. However, disabling certain cookies may affect some website features, including shopping cart or checkout functionality.
4. Shopify and Service Providers
Our online store may use Shopify or Shopify-supported technologies and services to operate the e-commerce platform, process orders, manage checkout functionality, and provide related services.
We may also work with trusted third-party service providers for:
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Payment processing
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Shipping and delivery
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Order fulfillment
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Website hosting and technology
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Analytics
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Customer communication
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Marketing
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Advertising
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Fraud prevention
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Technical support
These providers may process information on our behalf when necessary to provide their services.
We expect service providers handling personal information to use appropriate safeguards and process information only for legitimate purposes.
5. Payment Processing
Depending on the payment option selected at checkout, your transaction may be processed by a third-party payment provider.
Payment providers may collect and process information required to authorize and complete your transaction. Their processing is governed by their respective privacy policies and terms.
JewellFad does not request or ask customers to share sensitive payment credentials such as passwords, OTPs, card PINs, or UPI PINs through email, phone calls, social media messages, or customer support chats.
Never share your OTP, PIN, password, or banking credentials with anyone claiming to represent JewellFad.
6. Shipping and Delivery Information
To fulfill your order, we may share necessary information with shipping, courier, logistics, and delivery partners.
This information may include:
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Customer name
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Delivery address
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Mobile number
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Order information
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Delivery instructions, where applicable
Such information is shared only to the extent reasonably necessary to deliver your purchase and provide related logistics services.
7. Marketing and Promotional Communications
If permitted by applicable law, we may use your contact information to communicate information about:
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New jewelry collections
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Special offers
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Discounts
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Seasonal promotions
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Product launches
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Store announcements
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Other relevant updates
You may choose to stop receiving promotional communications by following the unsubscribe instructions included in applicable marketing messages or by contacting us directly.
Even if you opt out of promotional communications, we may continue sending essential transactional communications, such as order confirmations, shipping updates, refund notifications, and important service-related messages.
8. Advertising and Analytics
We may use analytics and advertising technologies to understand website activity and evaluate marketing campaigns.
These technologies may help us understand:
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Which pages customers visit
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Which products receive interest
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How visitors interact with our website
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How customers reach our website
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Whether advertising campaigns are effective
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General audience trends
Third-party advertising or analytics providers may process information according to their own privacy policies.
Where applicable, you may have choices regarding cookies, personalized advertising, and certain forms of tracking through your browser, device, or relevant service settings.
9. How We Share Personal Information
We do not sell your personal information as a general business practice.
We may share information when reasonably necessary with trusted parties such as:
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Payment processors
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Courier and logistics partners
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Technology and hosting providers
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Shopify or related e-commerce service providers
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Analytics providers
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Advertising and marketing service providers
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Customer support providers
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Professional advisors
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Government authorities or law enforcement agencies where legally required
Information may also be disclosed when necessary to protect the rights, property, security, customers, employees, or business operations of JewellFad.
10. Legal Requirements
We may collect, use, preserve, or disclose personal information where reasonably necessary to:
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Comply with applicable laws.
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Respond to lawful government requests.
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Respond to court orders or legal processes.
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Prevent fraud or unauthorized activity.
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Investigate security incidents.
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Protect our legal rights.
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Enforce our Terms & Conditions and other policies.
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Protect customers or the public from harm.
11. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable precautions, including keeping account credentials confidential and avoiding sharing sensitive payment information through unsecured communication channels.
If you believe your interaction with JewellFad may have been compromised, please contact us promptly.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
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Completing transactions
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Providing customer service
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Managing returns and refunds
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Maintaining business records
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Accounting and tax requirements
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Resolving disputes
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Preventing fraud
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Meeting legal obligations
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Enforcing agreements
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
13. Children's Privacy
JewellFad is an e-commerce store intended for general consumers and is not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.
If a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact us using the details below. We will consider appropriate steps to address the request.
14. Third-Party Websites and Services
Our website may contain links, integrations, payment options, advertisements, or other connections to third-party websites and services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
Before providing personal information to a third party, we recommend reviewing that party's privacy policy and terms.
A third-party website's privacy practices are governed by its own policies, not this Privacy Policy.
15. Social Media
We may maintain or use social media pages and social media integrations for marketing, communication, and customer engagement.
If you interact with JewellFad through a social media platform, that platform may collect and process information according to its own privacy policy.
We encourage you to review the privacy settings and policies of the social media services you use.
16. Your Privacy Choices
Depending on applicable law, you may have rights or choices relating to your personal information.
These may include the ability to:
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Request information about personal data we hold about you.
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Request correction of inaccurate information.
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Request deletion of certain information.
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Withdraw consent where processing is based on consent.
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Opt out of certain promotional communications.
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Ask questions about how your information is processed.
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Raise concerns regarding privacy practices.
Certain requests may be subject to legal, security, contractual, or operational limitations.
To submit a privacy-related request, contact us at:
Email: jwellfad.business@gmail.com
Phone: 9875312932
We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.
17. Accuracy of Information
You are responsible for providing accurate and current information when placing an order or communicating with us.
Please ensure that your name, address, mobile number, email address, and other relevant details are correct.
Incorrect shipping or contact information may result in delivery delays, failed delivery, additional shipping issues, or difficulties processing your order.
If you discover that information provided to us is incorrect, please contact us as soon as possible.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, legal requirements, or privacy practices.
When we make changes, we may update the Effective Date shown at the beginning of this policy.
We encourage visitors to review this page periodically to remain informed about how we handle personal information.
Your continued use of jewellfad.com after an updated Privacy Policy becomes effective may constitute acknowledgment of the updated policy, to the extent permitted by applicable law.
19. Contact Us
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact JewellFad.
JewellFad – Jewelry & Accessories
Website: jewellfad.com
Email: jwellfad.business@gmail.com
Phone: 9875312932
Business Address:
Green Ridge Apartment, Flat-211
Badu Road, Near Abdalpur Tata Sumo Stand
City & District: Madhyamgram (M)
North 24 Parganas
West Bengal, India
Pin Code – 700155
We will make reasonable efforts to review and respond to privacy-related communications within a reasonable period.
20. Acceptance of This Privacy Policy
By using jewellfad.com, browsing our website, creating an account, placing an order, or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with the practices described in this Privacy Policy, please discontinue use of the website and refrain from providing personal information through our services.
This Privacy Policy is intended to provide transparency regarding the collection and use of personal information by JewellFad and may be supplemented by our other applicable website policies, including our Terms & Conditions, Shipping Policy, Return & Refund Policy, and other legal notices.