Terms of service

Effective Date: August 10, 2026
Website: jewellfad.com
Business Email: jwellfad.business@gmail.com
Phone: 9875312932
Business Address: Green Ridge Apartment, Flat-211, Badu Road, Near Abdalpur Tata Sumo Stand, City & District: Madhyamgram (M), North 24 Parganas, West Bengal, Pin Code – 700155
Business Category: Jewelry & Accessories

Welcome to jewellfad.com. These Terms of Service (“Terms”, “Terms of Service”, or “Agreement”) govern your access to and use of our website, products, services, content, and online shopping facilities. By accessing our website or purchasing any product from us, you agree to be bound by these Terms.

Please read these Terms carefully before using our website or placing an order. If you do not agree with any part of these Terms, please do not use our website.

1. About Jewellfad

jewellfad.com is an online retail store specializing in Jewelry & Accessories. We offer customers a convenient platform to browse, select, and purchase jewelry and related accessories online.

Throughout these Terms, the words “we”, “us”, “our”, “Jewellfad”, or “jewellfad.com” refer to the business operating this website. The terms “you”, “your”, “customer”, or “user” refer to any person accessing the website or purchasing products from us.

Our business contact details are:

Website: jewellfad.com
Email: jwellfad.business@gmail.com
Phone: 9875312932
Address: Green Ridge Apartment, Flat-211, Badu Road, Near Abdalpur Tata Sumo Stand, Madhyamgram (M), North 24 Parganas, West Bengal – 700155.

2. Acceptance of Terms

By visiting, browsing, registering on, or purchasing from jewellfad.com, you acknowledge that you have read, understood, and accepted these Terms of Service.

These Terms apply to all visitors, customers, users, and other persons who access our website.

We reserve the right to update, modify, or replace any portion of these Terms at any time. Updated Terms will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Customers are encouraged to review this page periodically.

3. Eligibility

You must provide accurate information when using our website or placing an order.

By using our website, you represent that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not use our website for fraudulent, abusive, or unauthorized activities.

If you are under the legal age required to make purchases independently, you should use the website only with the involvement and permission of a parent or legal guardian.

4. Website Use

You agree to use jewellfad.com responsibly and lawfully.

You must not:

  • Use the website for unlawful or fraudulent activities.

  • Attempt to gain unauthorized access to our website, server, database, or systems.

  • Interfere with website security.

  • Upload malicious software, viruses, or harmful code.

  • Copy, reproduce, or distribute website content without permission.

  • Use automated systems to collect website information without authorization.

  • Submit false or misleading information.

  • Place fraudulent or unauthorized orders.

  • Abuse promotional offers, discount codes, or payment facilities.

We reserve the right to restrict or terminate access to users who violate these Terms.

5. Product Information

We make reasonable efforts to provide accurate product information, including product names, descriptions, images, specifications, colors, sizes, materials, and prices.

However, product colors and appearance may vary slightly depending on your device, monitor, screen settings, photography, lighting, or other technical factors.

Jewelry products may also have minor variations in color, finish, texture, size, or appearance due to manufacturing processes and the nature of individual products.

We do not guarantee that every product image will represent the exact appearance of the physical product under every viewing condition.

6. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase.

  • Discontinue products.

  • Modify product specifications.

  • Remove products from our website.

  • Correct product availability information.

  • Refuse or cancel an order when necessary.

If a product becomes unavailable after you place an order, we may contact you and provide an appropriate resolution, including cancellation and refund where applicable.

7. Prices

All product prices displayed on jewellfad.com are subject to change without prior notice.

Prices may be changed because of:

  • Supplier pricing.

  • Market conditions.

  • Promotional campaigns.

  • Product availability.

  • Operational costs.

  • Tax or regulatory changes.

The applicable price for an order is generally the price displayed at the time the order is successfully placed, subject to correction of obvious pricing errors.

Any applicable shipping charges, taxes, or other charges will be displayed during the checkout process where applicable.

8. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled if circumstances require cancellation.

We reserve the right to refuse, cancel, or limit an order for legitimate reasons, including:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraudulent activity.

  • Incorrect customer information.

  • Duplicate orders.

  • Delivery limitations.

  • Payment problems.

  • Violation of these Terms.

If we cancel a prepaid order, an applicable refund will be processed according to our refund procedures.

9. Customer Information

You are responsible for providing correct information during checkout.

This may include:

  • Full name.

  • Mobile number.

  • Email address.

  • Complete shipping address.

  • City.

  • State.

  • PIN code.

  • Payment information where required.

You are responsible for checking your information before confirming your order.

Jewellfad will not be responsible for delivery problems caused by incorrect or incomplete customer information provided during checkout.

If you identify an error shortly after placing an order, contact us immediately at jwellfad.business@gmail.com or 9875312932.

10. Shipping and Delivery

We aim to process and dispatch orders within the timeframe communicated on the website or during checkout.

Delivery time may vary depending on:

  • Customer location.

  • Courier availability.

  • Product availability.

  • Weather conditions.

  • Public holidays.

  • Transportation disruptions.

  • Natural disasters.

  • Operational circumstances.

  • Other events beyond our reasonable control.

Estimated delivery dates are estimates and should not always be considered guaranteed delivery dates.

Customers are responsible for ensuring someone is available to receive the package where required.

Additional shipping information may be provided in our Shipping Policy.

11. Cash on Delivery

Where Cash on Delivery (“COD”) is available, customers may pay the applicable order amount when the package is delivered.

COD availability may depend on:

  • Delivery location.

  • Product.

  • Order value.

  • Courier service.

  • Customer history.

  • Operational limitations.

We reserve the right to restrict COD for certain orders or locations.

Customers should not place COD orders unless they genuinely intend to receive the package.

Repeated refusal or rejection of legitimate COD orders may result in restrictions on future COD purchases.

12. Payments

Where online payment is available, payments may be processed through third-party payment service providers.

Customers agree to provide valid and accurate payment information when required.

We do not knowingly retain complete payment card information unless legally permitted and required for legitimate business purposes.

Payment processing may be subject to the terms and policies of the applicable payment service provider.

An order may not be processed successfully if payment authorization fails.

13. Order Cancellation

Customers may request cancellation of an order by contacting us as soon as possible.

Cancellation may not be possible once an order has been processed, packed, shipped, or handed over to a courier.

If cancellation is accepted for a prepaid order, any applicable refund will be processed according to our refund procedures.

For COD orders, cancellation requests should be made before dispatch whenever possible.

14. Returns and Refunds

Returns and refunds are subject to our applicable Return & Refund Policy.

Customers should review the Return & Refund Policy before purchasing.

Depending on the product and circumstances, eligibility may be affected by:

  • Product condition.

  • Time elapsed after delivery.

  • Damage caused by the customer.

  • Missing packaging or accessories.

  • Product misuse.

  • Incorrect return information.

  • Evidence required for damaged or incorrect products.

Certain jewelry or accessory products may be subject to specific return restrictions for hygiene, customization, or other legitimate business reasons where permitted by applicable law.

15. Damaged, Defective, or Incorrect Products

If you receive a product that appears damaged, defective, or different from the product ordered, contact us promptly.

We may request:

  • Order number.

  • Product photographs.

  • Packaging photographs.

  • Unboxing video, where available.

  • Description of the issue.

  • Other reasonable information needed to investigate the claim.

Customers should retain the original packaging until the issue is resolved.

After reviewing the claim, we may provide an appropriate resolution according to our policies and applicable law.

16. Jewelry Care

Jewelry and accessories should be handled with reasonable care.

Customers should follow any care instructions provided with the product.

Depending on the product material and finish, exposure to water, perfume, cosmetics, chemicals, sweat, humidity, friction, or improper storage may affect appearance or durability.

Unless specifically stated otherwise, normal wear, scratches, tarnishing, discoloration, or damage caused by improper use may not qualify as a manufacturing defect.

17. Promotions and Discounts

From time to time, Jewellfad may offer discounts, promotional codes, special offers, flash sales, or other promotional campaigns.

Promotions may have specific terms, including:

  • Validity period.

  • Minimum order value.

  • Eligible products.

  • Usage limitations.

  • One-time-use restrictions.

  • Customer eligibility requirements.

Promotional offers cannot be combined unless expressly permitted.

We reserve the right to modify or discontinue a promotion where reasonably necessary.

18. Intellectual Property

All content available on jewellfad.com, including but not limited to:

  • Logos.

  • Brand names.

  • Product images.

  • Graphics.

  • Website design.

  • Text.

  • Product descriptions.

  • Icons.

  • Videos.

  • Layout.

  • Promotional materials.

may be protected by applicable intellectual property laws.

You may use the website for personal shopping purposes only.

You may not reproduce, modify, distribute, publish, copy, sell, or commercially exploit our website content without prior written permission.

19. Third-Party Services and Links

Our website may use third-party services, payment providers, courier services, analytics tools, advertising platforms, or other external services.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent policies, content, availability, or practices of third-party websites or services.

If our website contains links to external websites, those links are provided for convenience and do not necessarily indicate endorsement.

20. User Reviews and Content

If our website allows customers to submit reviews, comments, photographs, feedback, or other content, you agree that the submitted content must not:

  • Contain unlawful material.

  • Contain abusive or offensive material.

  • Violate another person's rights.

  • Contain misleading claims.

  • Contain malware or harmful code.

  • Infringe intellectual property rights.

  • Impersonate another person or organization.

We reserve the right to remove content that violates our policies or applicable law.

By submitting content where legally permitted, you grant us a non-exclusive right to use, display, reproduce, or publish that content for legitimate business and promotional purposes, subject to applicable law.

21. Privacy

Your use of our website may involve the collection and processing of personal information required for order processing, payment, shipping, customer support, security, and other legitimate business purposes.

Please review our Privacy Policy for information regarding how personal information is collected, used, stored, and protected.

22. Disclaimer

We make reasonable efforts to maintain accurate and reliable website information. However, the website and its content may occasionally contain errors, inaccuracies, omissions, or outdated information.

To the extent permitted by applicable law, we do not guarantee that:

  • The website will always be available.

  • The website will always be error-free.

  • Product information will never contain errors.

  • Website functionality will always operate without interruption.

  • Every product will always be available.

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Jewellfad will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Our liability, where legally applicable, will be limited according to the nature of the transaction and applicable law.

Nothing in these Terms limits liability where limitation is prohibited by law.

24. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters.

  • Floods.

  • Fire.

  • Severe weather.

  • Epidemics or pandemics.

  • Government restrictions.

  • Strikes.

  • Transportation disruptions.

  • Internet or telecommunications failures.

  • Courier disruptions.

  • Power failures.

  • Acts of war or terrorism.

  • Other unforeseen events.

We will make reasonable efforts to resume normal operations when circumstances permit.

25. Fraud Prevention

We may conduct reasonable checks to prevent fraud, unauthorized transactions, abuse of promotional offers, and other suspicious activity.

If an order appears fraudulent or violates these Terms, we may cancel or restrict the order and may take other lawful measures where appropriate.

26. Account Suspension or Termination

We reserve the right to suspend or terminate a customer's access to the website where there is reasonable evidence of:

  • Fraudulent activity.

  • Abuse of the website.

  • Repeated policy violations.

  • Unauthorized access attempts.

  • Misuse of promotions.

  • Harassment of employees or service providers.

  • Other conduct that violates these Terms or applicable law.

Termination does not remove rights or obligations that arose before termination.

27. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

  • Our business operations.

  • Products and services.

  • Website functionality.

  • Legal requirements.

  • Payment or delivery procedures.

  • Customer service practices.

The updated version will be published on this page with a revised effective date.

Your continued use of the website after an update means you accept the revised Terms, subject to applicable law.

28. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from the use of the website, purchase of products, or these Terms shall be subject to the jurisdiction of the appropriate courts having legal jurisdiction over the matter, subject to applicable law.

29. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to remain effective.

30. Entire Agreement

These Terms, together with applicable policies published on our website, constitute the terms governing your use of jewellfad.com and your purchase of products from us.

If any conflict exists between these Terms and a specific policy, the applicable policy may govern the specific subject matter to the extent stated in that policy and permitted by law.

31. Contact Us

If you have questions, concerns, complaints, or requests regarding these Terms of Service, orders, products, or our website, please contact us.

Jewellfad – Jewelry & Accessories

Website: jewellfad.com
Email: jwellfad.business@gmail.com
Phone: 9875312932

Business Address:
Green Ridge Apartment, Flat-211,
Badu Road, Near Abdalpur Tata Sumo Stand,
City & District: Madhyamgram (M),
North 24 Parganas, West Bengal,
Pin Code – 700155, India.

We aim to respond to customer inquiries within a reasonable period.

32. Customer Acknowledgement

By using jewellfad.com, browsing our products, creating an account where applicable, or placing an order, you confirm that you have read and understood these Terms of Service and agree to comply with them.

Thank you for choosing Jewellfad for your Jewelry & Accessories needs.

© 2026 Jewellfad. All Rights Reserved.